Terms Of Service
Effective Date: 2025/05/18
1. Introduction
Welcome to Yuyang Hk Limited! These Terms of Service (“Terms”) govern your use of our website, mobile applications, products, services, and related platforms (collectively, the “Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please refrain from using our Services.
2. Account Registration
- You must be at least 18 years old or the legal age of majority in your jurisdiction to create an account.
- Provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials.
3. Purchases and Payments
- Product Availability: All products are subject to availability. We reserve the right to limit quantities or cancel orders due to errors, stock shortages, or fraud.
- Pricing: Prices are listed in EUR,GBP,USD,etc. and exclude taxes, shipping, and handling fees (unless stated otherwise). We reserve the right to adjust prices without prior notice.
- Payment Methods: We accept payments via PayPal, credit/debit cards, and other approved methods. All payments are processed securely through third-party payment processors.
4. Returns and Refunds
- 14-Day No-Reason Return Policy: You may return eligible products within 14 days of delivery for a full refund, provided the items are unused, undamaged, and in their original packaging.
- Return Shipping: The buyer is responsible for return shipping costs, except in cases of defective or incorrect items.
- Refund Processing:
- Refunds will be issued to the original payment method within 14 business days of receiving the returned item.
- For PayPal refunds, processing may take up to 14 days (or 30 days in jurisdictions where local laws require a longer period, such as 30 days in certain regions).
- Exclusions: The following items are non-returnable: custom orders, perishable goods, and sale items marked “final sale.”
5. Shipping and Delivery
- Shipping Times: Estimated delivery times are provided during checkout but are not guaranteed. We are not liable for delays caused by carriers or unforeseen circumstances.
- International Orders: You are responsible for customs duties, taxes, and fees imposed by your country.
6. Prohibited Conduct
You agree not to:
- Use our Services for illegal, fraudulent, or unauthorized purposes.
- Interfere with or disrupt the functionality of our Services.
- Scrape, crawl, or harvest data from our platforms without permission.
- Violate the intellectual property rights of Yuyang Hk Limited or third parties.
7. Intellectual Property
- All content, including logos, images, text, and designs, is the property of Yuyang Hk Limited and protected by copyright, trademark, and other laws.
- You may not reproduce, distribute, or modify our content without explicit written consent.
8. Limitation of Liability
- Yuyang Hk Limited is not liable for indirect, incidental, special, or consequential damages arising from your use of our Services.
- Our total liability for any claim related to these Terms is limited to the amount paid by you for the applicable product or service.
9. Governing Law and Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of laws principles.
- Any disputes arising under these Terms shall be resolved exclusively in the courts of Hong Kong, and you consent to personal jurisdiction therein.
10. Changes to Terms
We may update these Terms periodically. Changes will be posted here with the “Effective Date” revised. Continued use of our Services after updates constitutes acceptance.
11. Termination
We may suspend or terminate your account and access to our Services at any time for violations of these Terms, fraud, or inactivity.
12. Contact Us
For questions or concerns, contact our customer support team at:
- Email: [email protected]
- Address: Room S239, 2/F, Capital Plaza, 61-65 Chatham Road South, Tsim Sha Tsui, Hong Kong
Yuyang Hk Limited
Empowering Women Through Fashion, While Upholding Fair and Transparent Terms.